Synopsis
A little while ago I went into my local bank. It’s a small branch where I live, a place where everybody tends to know someone who knows someone and then the whole place knows each other. Because of this I had a friendly chat with the cashier whilst I was doing my banking. Afterwards this made me think about where society and the technology we are using is going.
Then I reflected on another recent event where the battery went kaput on the car and it wouldn’t start. Called the breakdown people in full panic mode and was greeted by an automated system that then wanted me to use the link they sent to report the issue on a web based form. I froze, I panicked and eventually got in contact with a human to explain the situation – though I was asked the ‘ postcode ’ of where I was broken down – something that’s a bit tricky as you don’t tend to know this. Luckily in actuality I was in the supermarket car park which was easy to describe. It was only after I calmed down that I realised that the web form could use the location of the phone to help locate me, and therefore the breakdown service.
Link
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